Case Studies

Our marketing and sales strategies are actionable. We help our clients close the gap between conceptual strategy and execution, accelerating time to market and response to market forces. Take a look at some of our most recent work across services and industries.


Industry: Food & Beverage
Result: Over $400 million in new revenue.

Starbucks Drive-Thru Technology Re-design

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Industry: Travel & Hospitality
Result: Growth in customer loyalty.

Customer-Centricity Strategy

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Industry: Telecommunications
Result: $14 million of added revenue.

T-Mobile Social Media CRM Strategy

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Industry: Retail
Result: Attracting younger audiences to loyalty program.

Customer Loyalty Program Evaluation

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Industry: High-Tech
Result: Increasing reach through social marketing.

Microsoft Social Marketing Operating Model

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Industry: Financial Services
Result: Increasing customer engagement and brand preference.

Customer Loyalty Strategy

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