Archives for: Tag: Millennial

How Lenati Helped Goodwill Boost Sales 17%

Author: Evelyn Bozak
2 / 8 / 2016

In recent months, Goodwill of the Olympics and Rainier Region unveiled new retail stores that are delighting shoppers and improving sales. The effort to modernize up to thirty existing stores includes a new floor layout for Goodwill’s ever-changing merchandise, modern signage throughout the store and a testing station for electronics and lights, all designed to […]

Lenati Speaking at Engagement Expo on The CX Retail Revolution

Author: Mark Johnson, Loyalty360 Contributor
10 / 27 / 2015

Goodwill’s Customer Experience Redesign Resonates With Consumers of all Ages This article was originally published on Goodwill occupies a firmly established place in our culture. However, that does not mean it is also immune from the customer experience challenges that so many businesses face today. Consumer behaviors and attitudes are changing. Technology is a factor […]

Wine Marketing: How Emotion Drives Customer Loyalty

Author: Gina Cuff
10 / 15 / 2015

It’s a magical time of year for Washington wine. Wineries across Washington State are wrapping up on one of the earliest and hottest harvests in history, which means the 2015 vintage is likely to be a spectacular one. The longer growing season and the hotter, drier days produce wines that are more concentrated and complex […]